All Prices on this website are in United States Dollars
We accept credit cards, checks or money order in US funds and institutional purchase orders.
1. ORDER AND PAY ONLINE
Order online and pay with a credit card (Visa, MasterCard, Discover, American Express).
Credit cards are not charged for online orders until the order is filled.
2. PREFER NOT TO PAY ONLINE?
Contact us directly:
Toll-free phone (US & Canada): 800-444-2419
P.O. Box 7147
Charlottesville, Virginia 22906-7147 – USA
3. PREFER NOT TO PAY BY CREDIT CARD?
We accept checks or money order in US funds. Please provide the following information with all orders:
Contact and Shipping information
- Shipping address
- Daytime phone number
- Email address if available
Payment information (if appropriate)
- Credit card number
- Expiration date
- CVC code (3 or 4 digit security code)
- Name as it appears on card
Shipping & Handling
Please allow 1-3 weeks for standard delivery within the U.S., and 4-8 weeks for standard delivery outside the U.S.
Delivery times in some countries may be longer.
|Total Price||Delivery within U.S.||Delivery outside U.S.|
|$.01-$50.00||$6.00||call or email for quote|
|over $200||call or email for quote||“|
Claims for missing issues will be honored if made within four months of publication for U.S. addresses and, in most cases, within twelve months for non-U.S. addresses. Journal publication dates are often delayed. Please confirm the publication date and allow 4 weeks for periodical-rate mailing to U.S. addresses and 16 weeks to non-U.S. addresses prior to claiming. To facilitate processing please provide purchase order numbers, invoice numbers, and photocopies of checks with your claim. Journal issues will only be replaced ONCE without charge.
Approximate mailing dates of print issues are available online. Please see the Current Print Issues link under “For Subscribers” on the right side of each journal’s home page. You can also get this information by e-mail to claims [@] pdcnet.org, by phone to 434-220-3300, or by fax to 434-220-3301.
In some cases customers experience repeated problems with the regular delivery of print journal issues through the mail. In such cases we reserve the right to offer an electronic alternative to a print subscription. The terms to be offered will be set by us in a manner best suited to meet the needs of the journal and the customer. We strongly encourage all customers in India and the Philippines to choose online subscription options to guarantee receipt of all issues. Additional shipping may be charged to send replacement issues.
- Returned Checks – $10
Customers whose checks are returned by the bank as non-negotiable incur a $10 fee.
- Wire transfers – $30
We only accept wire transfers for amounts greater than $500 and from customers outside the US. This fee covers our costs.
Return Policy – Books & Electronic Media
Your satisfaction is guaranteed or we will refund your purchase price.
Returns will be accepted within six months of shipment if the publication is still in print and the item returned is still in saleable condition. Returns should be packed sufficiently to ensure the safe and undamaged return of the item, and sent by some trackable method to guarantee delivery. We cannot accept returns for items returned in non-saleable condition. Authorization must be obtained PRIOR to the return of any publication. No credit will be given for unauthorized returns. Once your return is received and inspected, we will process your refund and send a credit memo or apply a credit to your credit card.
If you receive an item damaged in shipment, please call us immediately for a replacement. Original purchase order number and/or our invoice number must be cited.
Bookstores & Agents, please note that a 25% restocking fee will be charged on returns of overstock.
Returns should be sent to this address:
2123 Berkmar Dr.
Charlottesville, Virginia 22901
For prior authorization of returns please call 434-220-3300 or fax 434-220-3301.