Volume 10, 1999
Proceedings of the Tenth Annual Meeting
Jerry Glover, Cheryl Van Deusen, Gordon Jones
Issues in Organizational Change
Cultural Dilemmas, Stakeholders, and the Tyranny of the OR
Traditional ways of organizing and managing have been challenged in the past two decades. Intense global competition, diversity, and environmental pressures are just a few of these challenges. Leaders are searching for new ways of doing things so that their respective organizations can respond and, in many cases, survive. To further complicate matters, few organizations are homogeneous. Instead, most contemporary organizations are collections of groups of diverse stakeholders, each with their own cultural orientations and values. Cultural dilemmas, “seemingly opposing” values of stakeholders in organizational settings, provide a valuable means for operationalizing and measuring the concept of culture in change initiatives.